Privacy Policy

Scope and accountability

This Privacy Policy applies to personal information handled by Byte Spectrum in connection with this website and direct business inquiries. Byte Spectrum is responsible for personal information under its control and aims to handle that information in accordance with applicable Canadian privacy requirements.

This website is intended to introduce our agency, our work, and our services. It does not require visitors to create an account.

Information we may receive

We may receive information that you choose to provide when you contact us by email, phone, WhatsApp, or another communication channel. This may include your name, contact details, company name, project requirements, budget information, business goals, files you choose to send, and other information relevant to your inquiry or project.

Our hosting and network providers may also process standard technical request information when the website is accessed. Depending on the infrastructure in use, this can include an Internet Protocol address, browser type, device information, request time, and pages requested.

How we use information

We may use information for purposes that include:

• Responding to questions and project inquiries.
• Understanding your goals and recommending an appropriate solution.
• Preparing estimates, proposals, contracts, and project plans.
• Delivering services and communicating about active work.
• Providing support and maintaining business records.
• Protecting our website, systems, clients, and agency from misuse or security threats.
• Meeting legal, accounting, tax, and regulatory obligations that may apply to our business.

We aim to collect only information that is reasonably necessary for the purposes identified at the time of collection or otherwise permitted by law.

Consent and your choices

When you voluntarily contact Byte Spectrum and provide information for a project or business inquiry, you authorize us to use that information for the purpose of responding to you and managing the related business relationship.

You may choose not to provide information that is not necessary for your inquiry. You may also contact us to ask questions about how your information is being handled.

WhatsApp, email, and external services

Our website includes links that allow you to start a conversation through WhatsApp or email. When you select one of these options, you leave our website and communicate through the selected service. Information transmitted through those services is also handled according to the privacy practices and terms of the applicable provider.

Byte Spectrum may also use reputable technology, hosting, communication, cloud, payment, project management, or professional service providers where reasonably necessary to operate the agency or deliver a project.

Cookies, analytics, and technical data

The current Byte Spectrum website is a static website and does not intentionally use advertising cookies or account based tracking. Our hosting or network infrastructure may still process standard technical request data that is necessary to deliver the website, maintain security, or diagnose technical issues.

If we introduce analytics, advertising technologies, or additional tracking tools that materially change how visitor information is collected, we may update this policy and introduce additional notice or consent controls where required.

Sharing and service providers

Byte Spectrum does not sell personal information.

Information may be shared with service providers or professional advisers when reasonably necessary to operate our business, respond to your request, deliver a project, protect our rights, or comply with applicable law. We expect service providers that handle information on our behalf to use appropriate safeguards and to process information only for the relevant purpose.

Some service providers may process information outside Ontario or outside Canada. In those circumstances, information may be subject to the laws of the jurisdiction where it is processed.

Retention and safeguards

We retain information only for as long as reasonably necessary for the purpose for which it was collected, for the management of an ongoing business relationship, or to meet legal and business record requirements.

We use administrative, technical, and organizational safeguards that are appropriate to the nature of the information we handle. No method of electronic transmission or storage can be guaranteed to be completely secure.

Access, correction, and privacy questions

You may contact Byte Spectrum to ask whether we hold personal information about you, request access to information that is available to you under applicable law, or ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before responding to a privacy request. Certain legal exceptions may apply to access, correction, deletion, or retention requests.

Commercial electronic messages

Where Byte Spectrum sends commercial electronic messages that are subject to Canadian anti spam requirements, we aim to send those messages with the required consent or another lawful basis and to provide the required sender identification and unsubscribe mechanism where applicable.

A direct response to a message or project inquiry you send to us may be necessary to answer your request and manage the resulting business communication.

Children

Our website and services are directed toward businesses and adults seeking digital services. We do not knowingly use this website to collect personal information from children.

Changes to this policy

We may update this Privacy Policy as our services, website, technology, or legal obligations evolve. The latest version will be published on this page with an updated date.